Job openings for tele sales executive in secunderabad

Roles And Responsibilities :-

· Making a high number of calls and sending high volumes of emails

· Converting calls into order conformation and follow up with the plant for Quotation and Dispatch.

· Monitor and maintain the customer data in the required formats.

· Coordinating with the Production Department for timely quotation.

· Responding to customer complaints and ensuring they are rectified at the earliest within 24 hours.

· MIS report to be maintained and sent to management daily before EOD.

· Follow up for payment from customers on time to ensure efficient functioning

· Coordinate with direct marketing and sales team by managing schedules, filing important documents, communicating relevant information to Sr. Sales Coordinator.

· Inform clients of unforeseen delays or problems

· Monitor the team’s progress, identify shortcomings and propose improvements.

· Ensure adherence to laws and policies

· Ensure the adequacy of sales related equipment or material Store and sort financial and non financial data in electronic form and present reports

· Handle the processing of all orders with accuracy and timelines.

· Coordination with different departments in the organization

· Maintaining customer satisfaction and feedback forms.

Any other responsibility as assigned by the management.

Skills :-

· Excellent and persuasive communication skills.

· Passionate, hard worker and well-organized professional with power to prioritize and multitask.

· Should exert sound judgment, discretion and preserve confidentiality.

· Ability to meet deadlines.

Good liaison with all other department members